office policies

RiteSmileDental - Office Policies

Welcome to RiteSmile Dental. The following arc practices guidelines established to ensure the best possible experience for each patient in this practice. We appreciate your consideration these policies.

Appointments

Please be on time for your appointment. In order to honor the existing appointments, we reserve the right to reschedule any patient who arrives more than 15 minutes late for his/her scheduled appointment time. If you are a new patient to the practice, please arrive at least 10 minutes prior to your scheduled appointment time to complete paperwork.

No Shows

We request that if at all possible you provide our office with at least 24 hour notice prior to the cancellation of an appointment. We understand that at certain times emergency type situations may arise precluding you from providing appropriate notice. However, if a patient misses three or more appointments without providing an appropriate notification, we reserve the right to discharge that patient from this practice. Also, we reserve the right to charge a $25.00 fee for failure to show for an appointment without canceling- excluding emergency type situations.

Payment

For Office Visits Payment is expected at the time of service. We also require that you provide current insurance information at the time of your visit. Additionally, we reserve the right to charge a 525.00 fee for any returned checks.

Insurance

Please present proper insurance cards at each appointment. We reserve the right to cancel an appointment if proper insurance cards are not supplied at the appointment.

Thank you for taking the time to read and understand these policies. If you have any questions concerning the above information we would be happy to assist you.